Human factors training for maintenance personnel is also required up to the skilled level. The program was justified by priorities identified by a group composed of government, industry, and academic members of the aviation safety investment strategy team asist who identified more than forty high priority safety areas, many of which were relevant to maintenance human factors. It presents human factors issues as conditions hazards that must be managed. A copilot locked his pilot out of the cockpit during flight and deliberately crashed the german airliner into the french alps on march 23, 2015, killing all 150 people aboard.
A sound aircraft inspection and maintenance system is important in order to. This continuation course complies with easa part 145 and is created with the intention to improve the level of human factors awareness and to improve the understanding of human performance issues related to activities in a easafaa part 145 maintenance environment. Whatever the reason for this, it is not because maintenance is insignificant. The operators guide to human factors in aviation was a project of the flight safety foundation european advisory committee. Human errors include errors by the flight crew, maintenance personnel, air traffic controllers, and others who have a direct impact on flight safety. To understand how the management of human factors play a central role in an organizations safety program. The maintenance human factors trainer course is ideal for participants who will be involved in the development and delivery of training of human factors within aviation maintenance organisations. Pdf an overview of human factors in aviation maintenance. Aviation institute of management 3 references handbook of human factors and ergonomics stanton et al human factors in aviation salas et al human factor guidelines for auditors icao doc 9806 human factors training manual icao doc 9683 casa intro to hf faa. Consequently, data shows that the majority of aviation accidents and incidents have roots in human factors. Pdf the influence of human factor in aircraft maintenance. The objective of this study was to identify human factors that will apply in the maintenance of uav systems. This manual as supporting document to the human factors training manual doc 9683, provides the contracting states with practical guidance and supporting information in the establishing standards to comply with the human factorsrelated amendments to the annex 1 personnel licensing and. The products of the effort are were briefing notes.
An overview of human factors in aviation maintenance alan hobbs ph. The most common human factors are introduced along with ways to mitigate the risk to stop them from developing into a problem. One of the methods chosen to comply with assembly resolution a269 is the publication of guidance materials, manuals and a human factors digests, which are addresses different aspects of human factors. The list is provided only as a convenience to the users of this site. Icao document human factor guidelines for aircraft. In order to reduce hf risks to aviation safety we must influence attitudes and behaviours while embedding hf thinking into everything we do. Software prototypes for training or job aiding are provided to the industry via the internet and cdroms. The term human factors is increasingly used in modern times. Human factors hf and our understanding of its effects on safety performance continues to evolve and develop. In 2005 the federal aviation administration faa worked with industry representatives to complete the operators manual for human factors in aviation maintenance ops manual. Written for the widespread aviation community students, engineers, scientists, pilots, managers, government personnel, etc. System nas, it is necessary to understand the human factors of unmanned aviation. This edited textbook is a fully updated and expanded version of the highly successful first edition of human factors in aviation. Human factors in aircraft maintenance and inspection previously icao digest no.
Human factors guide for aviation maintenance, 1995, michael. We can also human factors in aviation maintenance 4 h s l l e figure 1shel model. Human factors in aviation maintenance hfmx course description. To create a comprehensive understanding of the factors affecting an individuals performance in aviation maintenance. This easily accessible course presents generic information about the human factors research and engineering discipline to provide a basic. Jun 03, 2015 the operators manual for human factors in aviation maintenance 09 the safety issues raised in this report include.
The main objective of studying human factors in aviation maintenance management is to improve safety and operational performance. Krebs, aviation maintenance human factors program manager federal aviation administration aar100 room 907a 800 independence avenue, s. Tacg instructors are highly qualified and experienced professionals who are well versed in delivering successful hf training events around the world, and who are sensitive to cultural differences among aviation operators, both geographically and organizationally. Icao requires human factors training to skilled level for pilots, cabin crew, and other safetycritical personnel. This research covers 19891998 and includes various types of documents such as conference proceedings, research reports, and the human factors guide. Congress passed the aviation safety act, which directed the faa to conduct research on all aspects of human performance in aviation, including maintenance, launching the development of faas maintenance human factors research programs that.
The faa is not responsible for the contents of the nongovernment sites listed. By proaction it is meant that human factors knowledge should be applied and. During the same year, planning for the nasa aviation safety program 1 started see table 21. John patton, associate professor emeritus of florida institute of technology, usa.
This 10module program of instruction provides a webbased course to the faa workforce that describes the most salient concepts of human factors research and engineering. The project was designed to provide operational needtoknow information on human factors topics to aviation personnel. The human factors aspects of air carrier maintenance and inspection for the continuing airworthiness of transport category airplanes, to include repair procedures and the training, certi. Under the auspices of the national plan for aviation human factors, the faa has recognized the importance of the role of the human in aircraft safety, focusing research on the aircraft inspector and the aircraft maintenance technician amt faa, 1991, 1993. Human factors in maintenance flight safety foundation. Human factors training shift and task turnover fatigue in 2006, the faa administrator recognized the operators manual for human factors in aviation maintenance with an award for its use of plain language. Pdf human error is cited as a major causal factor in most aviation mishaps. Human factors guide for aviation maintenance and inspection. A practical human factors approach to managing error in.
By taking this approach, we aim to improve aviation safety and keep the interests of the. However as the industry grew and aircraft technology advanced, aircraft maintenance engineering became more intricate, and the training of the engineer fell on the engineer himself or. This new 2nd edition of the operators manual for human factors in aviation maintenance follows the same successful format as the 1st. Cap 718 human factors in aircraft maintenance and inspection. In presenting these principles, the guide should see that the information is especially addressed to aviation maintenance and inspection needs. Manhour plan, job descriptions audit all maintenance related activities training on human factor, moe procedure authorization and personnel records organisationchart reporting chains aircraft training, cdccl, ewisif applicable eye test report nomintaion of post holder as per moe and caan form 4 status personnel records. Congress passed the aviation safety act, which directed the faa to conduct research on all aspects of human performance in aviation, including maintenance, launching the development of faas maintenance human factors research programs that continue today. This course has been designed to provide industry with equipped graduates who can make a real and lasting improvement to performance and safety through the application of skills and knowledge learnt through a mix of lectures and practical exercises. An overview of human factors in aviation maintenance. The hu man factors in aviation maintenance and inspection hfami web site hfskyway.
Human factors in aviation has traditionally concentrated on aircrew and air traffic control errors, but the increasing number of maintenance and inspection errors has seen the rise of human. As aviation maintenance staff we should never loose site of the potential exposure to human factors as depicted in the dirty dozen. Complacency is one of the dirty dozen that is part of every human factors training. The operators manual for human factors in maintenance and ground operations 2 prelude. We conducted an empirical study of taiwans airlines to determine these risk factors and to illustrate how a quantifiable evaluation approach integrates experts opinions about the relative importance of risk factors. Human factor basic orientation program of ame instructor s p singh 1. The work documents themselves serve a number of different purposes. Remember pear the memory jogger, or mnemonic, pear figure 1 makes the recognition and mitigation of human factors b y d r. Growing requirement for maintenance human factors research accidents and incidents are more likely to be caused by the actions of humans than by mechanical failure. Significant human risk factors in aircraft maintenance.
However, it is not possible to redesign the human being. The preparation of a human factors guide is timely for a number of reasons. Unique human factors issues in aviation maintenance. Introduction the current aviation system is extremely safe, with thousands of successful operations. Risk compensation is an effect whereby individual people may tend to adjust their behavior in response to perceived changes in risk. Human factors ntsb case studies technologically advanced aircraft and risk compensation. It has been estimated that for every hour of flight, 12 manhours of maintenance occur. We can also human factors in aviation maintenance 4 h s l. The operators manual for human factors in aviation maintenance 09 the safety issues raised in this report include. Several federal aviation administration faa human factor resources are provided to include the most direct link to aviation maintenance human factors which can be found at. Maintenance hangar online amt resources resources for. A brief history and overview is presented followed by a description of the elements that comprise an hf program. The project structure consisted of a steering team and several development teams. Specific issues such as fatigue management, deviations.
This course presents human factors information in a manner that can be readily understood and applied by aviation practitioners. Maintenance environment poor weather, heat, visibility, high winds, smoke, ash, rain, humidity aircraft servicing limits interoperation with civilian aircraft and agencies deployed maintenance requirements in the field adf aviation maintenance environment navy army air force. If the accident rate is to be decreased, human factors issues in aviation must be better understood and human factors knowledge more broadly and proactively applied. The caa has made many of the documents that it publishes available electronically in addition to traditional printed format. The history of unmanned aviation can be traced back at least as far as world war i newcome, 2004. To achieve this goal, they must rely on effective and efficient maintenance operations. Hfmx is designed to provide knowledge and understanding of human factors in the realm of aviation safety with a focus on the role of the maintainer. We can work around that unreliability by providing good training, procedures, tools, duplicate inspections, etc. Technologically advanced aircraft and risk compensation. Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. A survey designed to identify safety issues in maintenance, with a particular emphasis on human factors, were distributed to licensed aircraft maintenance engineers lames in australia.
Jun 01, 2016 aviation institute of management 2 human factors 3. With this realization comes the conclusion that quality human factors training is effective in improving safety. Human challenges in the maintenance of unmanned aircraft. Pdf human factors in aircraft maintenance researchgate. Below is a list of online resources available in the human factors in maintenance category. Demand for human factors and safety expertise continues to grow within aviation as well as other safety critical industries. Icao published in 2003, the doc 9824 an450 human factors guidelines for aircraft maintenance manual 1. Feb 18, 2011 the dirty dozen of aircraft maintenance faaeasa mag compliant human factors training duration. Human factors in aviation safety usc viterbi aviation. Aviation maintenance human factors recurrent 1 day. Operators guide to human factors in aviation oghfa. An overview of human factors in aviation maintenance skybrary.
Recurrent human factors training is not only mandatory it is vital to ensure that we pay attention at all times to the need to address exposure to the potential errors which can occur within our maintenance. Tacg has been delivering hf courses to aviation operators on a global basis since 2000. Technicians use more and more sophisticated equipment and procedures. In the uk, there have been several major incidents and accidents, details of. In aviation, complacency has been a major concern and is, time and again, a major contributing factor in many unwarranted accidents caused basically by human factors. The manual takes a systematic approach to the subject of human factors in aviation maintenance. The dirty dozen of aircraft maintenance faaeasa mag compliant human factors training duration. Sep 01, 2012 european strategy for human factors in aviation vision human factors principles will be fully integrated in the strategic and day to day activities at individual and organisational levels to improve aviation safety and operational effectiveness. Evolution of aircraft maintenance training aviationknowledge. Human factors training courses for aviation maintenance. Specializations within the department of human factors include human machinehuman computer interaction, usability, and user experience engineering. We examined significant human risk factors in aircraft maintenance technicians amts in the airline industry.
Maintenance is one of the largest costs facing airlines. Human factor in aviation maintenance free essay example. This page contains links to pdf files of research documents from the faas 1999 cdrom titled human factors in aviation maintenance and inspection hfami. The icao formally addressed the human factors issue since 1986, when icao has adopted assembly resolution a269 icao, 2011 1.
For instance, an aircraft maintenance technician may think that they will remember a torque setting without writing it down, but between consulting the manual and. It is intended to show how human capabilities and limitations can. Human factors in aircraft maintenance skybrary aviation safety. Administration faa human factor resources are provided to include the most direct link to aviation maintenance human factors which. Chapter 1 human factors introduction aviation maintenance has changed over the years. Typical aviation maintenance errors are presented as examples and two.
Human factors in aviation has traditionally concentrated on aircrew and air traffic control errors, but the increasing number of maintenance and inspection errors has seen the rise of human factors research and interventions in this area. Brief overview of the dirty dozen in human performance in aviation maintenance. The human factors design standard hfstd001b is a comprehensive reference tool that will help human factors professionals within the federal aviation administration faa and contractor organizations to efficiently carry out faa human factors policy. Human factors guide for aviation maintenance, 1995. The research program develops and distributes technical and scientific documentation via the faa human factors guide for aviation maintenance and inspection and various research reports. A model to explain human factors in aviation maintenance. Although the majority of human factors study in aviation is concentrated in commercial operations, much of the research in areas such as understanding human error, vision and illusions, the effects of fatigue, body rhythms, and.
A human factors guide for aviation maintenance james f. As a result the australian transport safety bureau has provided the following analysis, conclusions and recommendations. The aircraft maintenance engineer ame profession is as old as aviation itself. Individuals will behave less cautiously in situations where they feel safer or more protected. Mar 24, 2015 brief overview of the dirty dozen in human performance in aviation maintenance. The section then defines human factors and how it can improve safety for the aviation maintenance community. Really the leaders guide pdf document scanned into a powerpoint format. Human factors in aircraft maintenance aviationknowledge. We use cookies to offer you a better experience, personalize content, tailor advertising, provide social media features, and better understand the use of our services. Aviation institute of management 2 human factors 3. As a result, maintenance is becoming a major remaining. Human resource management hrm in the aviation industry. Human factors guide for aviation maintenance, 1995, michael maddox, 016042643x, 9780160426438, aviation medicine, federal aviation administration, u. The training of ame traditionally would lie in the hands of the aircraft owner.
825 881 769 296 5 1034 923 880 1080 312 9 269 1123 1373 950 20 81 1498 1324 213 976 315 561 140 463 737 980 1517 224 1601 590 242 264 597 1159 280 570 712 124 1089 1480 1296 870